The first thing that impressed me about this hotel was its excellent value for money. I was pleasantly surprised by the affordable prices, especially considering the hotel's location close to the harbor and cruise ship. The nice view from the balcony added to the overall experience. Additionally, the staff were very attentive and provided great service. The basic amenities in the rooms were clean and well-maintained.

All was satisfactory, no areas for improvement.

good location! nice view!

The mattress is not comfortable!! it made big noise when tossed on bed!

Conveniently located next to Yokohama Chinatown, a subway station, the port and its garden/park for a lovely stroll and right by a bus stop for the express that takes you to Haneda airport.

During our stay at Star Hotel, we were pleasantly surprised by the spaciousness of the triple room we booked. The room had ample space for our suitcases, a comfortable seating area, and a large desk to work on. We were also delighted to find tea making facilities and a large TV in the room. The housekeeping staff ensured that the room was always warm and cozy for our return, and we appreciated the addition of a humidifier. The ensuite bathroom with a deep bath was a welcome treat after a long day exploring in the chilly weather.

I loved the staff. Very helpful and friendly and more than willing to help with any and all questions. Wonderful service.

A quiet hotel in excellent location, walking distance to Yokohama Chinatown, Motomachi Shopping Street, Yamashita Park, Yokohama Landmark Tower.

wired internet access in the hotel rooms. bring a right devices. iPhone/iPad can be connected in the lobby, only.

This hotel offers great value for money, with clean rooms and a nice view of the harbor. Additionally, its convenient location allows for easy access to everything, including the promenade and the cruise ship terminal. The staff is friendly and the basic amenities are provided, making it a comfortable stay.

All aspects were satisfactory.

This was a perfect hotel. View on the water, very nice staff! Wired internet.

Bathroom on Japanese size :) you will not fit in the shower if bigger then 1m70 :) however ... it was clean so ... not such a big deal :)

Convenient location near stores and Chinatown. Stunning views from the balcony. Clean and comfortable rooms with functioning amenities. Friendly and helpful staff. Enjoyed the rooftop bar.

Convenient location close to the harbor and cruise ship with beautiful views. The hotel staff were helpful in arranging tours of the area and breakfast was enjoyable.

Nothing, all great.

Great location and amazing view from the balcony. Very romantic atmosphere for a couples getaway. the room was clean and cozy with comfortable beds and a nice bathroom. the hotel also had a restaurant with tasty dishes.

Some noise from the street could be heard at night but it wasn't too bothersome. the curtains could have been thicker to block out the early morning light.

We had a fantastic stay at this hotel in Yokohama. The location was incredibly convenient, especially for those going on a cruise. It was just a short walk to the Yokohama cruise port, making it easy for us to board our ship. The hotel also offered a great view of the harbor and cruise center from our balcony, which was a pleasant sight day and night. The staff were very friendly and helpful, despite their limited English skills. The cleanliness of the hotel was impeccable, and the facilities provided everything we needed. Additionally, the hotel was in close proximity to cafes and shops, including the famous Chinatown.

Nothing that we didn't like.

We had a fantastic view from the balcony of this hotel, overlooking the waterfront. The location was very convenient for the Yokohama cruise port, allowing us to easily walk there. The hotel staff was very helpful, despite their limited English. The room was clean and had all the necessary amenities, including a good shower.

N/A

Great view of the park and harbor, and it was the best experience when I went out for a stroll. The staff was very welcoming and friendly, and the location was perfect for me with the subway station and Chinatown nearby. The room was spotlessly clean and comfortable even though it was quite small.

The room felt slightly dated, and the lack of Wi-Fi was annoying. The TV didn't have many channels, including CNN and BBC.

The hotel is in a fantastic location, with brilliant views from the balcony. You can see the cruise ship arriving in the morning, which is a great sight. The staff are very helpful, and the English spoken is more than adequate. The room was clean and had a good view. The hotel also offers free wifi in the lobby.

No negatives to mention.